/FAQ

Online Application- FAQs

Applying online is the quickest and easiest way to join SEOS, but sometimes problems occur. Before contacting us please read our Frequently Asked Questions.

If you are interested in sharing studios, and would like some suggestions on how to find others to share with nearby, please also see our related FAQ below.

Couldn’t find an answer to your query below? Click here.

Provided you have supplied a valid email address, you should receive a welcome email within a few minutes, but it could take up to one hour. If you have not received it after an hour, please check your spam or junk mail folder. To avoid this problem please add info@seos-art.org to your contact list or safe sender list.

This is because you made the second application while your own account was open in another window or tab. This will create two second applications and overwrite your first. You need to contact SEOS and apply again. Always log out of your own account before making or editing another.

Yes, you can edit your entry up to 72 hours after you applied. Log in to your account and click on Edit Online Form. Changes can be reviewed using the web page preview. To make changes after 72 hours, please wait until your printed proof arrives in February or March, make amendments and return to the address shown on the proof. Be aware that changing to your statement or image after the 72 hour self-edit period will be chargeable.

No problem, simply move the marker so that it’s pointing directly at your studio and click Continue. If you go back to amend your post code, you may need to re-set your studio marker.

No, this is because your image was not a jpeg file. Other types of image file, tiff, png, etc are OK but will not appear in the preview. Files over 5Mb and non-image files (text files, Word files etc) will not upload and you will receive an online warning of this.

Only image files can be uploaded. Word processing, desktop publishing and database files will not upload even if they contain an image. The name of your file must end in an extension showing the file type e.g. .jpg .tif .psd .png etc.

The message was sent because your entry has been verified. If you applied by post, your web page will not be available for approximately one month after we received your form.

Don’t worry, your image is being processed for the Guide and website and will be uploaded as soon as possible.

No, payment is by Credit or Debit Card only. If you wish to pay by cheque you need to apply by post. A postal application form is available on the downloads page.

This is not your SEOS password. The password you need is for your PayPal account.

You don’t need a Paypal account. Click on the link on the right of the payment page marked ‘Don’t have a Paypal account?’ you can then enter your credit or debit card details. Most cards are accepted.

You need to reduce your image using image editing software (such as Photoshop) so that it is under 5Mb. As a rough guide, your image should just be able to fill your monitor screen without appearing blurred. If you are unable to do this, please send it on a CD/DVD to the address shown on the email you receive after your application.

Yes, what you type is EXACTLY how it will appear in your Guide and website entries. Please use normal large and small text as you see here. You will see a preview of your web page when you apply- go back and make changes if necessary. Be aware that changing to your statement or image after the 72 hour self-edit period will be chargeable.